You're $100 away from FREE shipping!
0 items
We currently ship only to customers in the U.S. and Canada.
U.S. orders ship from the U.S. via UPS, OnTrac, or Amazon Shipping, with an estimated delivery time of 2–4 business days from the date the order is processed. Orders to Hawaii, Alaska, and APO addresses may take longer.
Please note that any delays or damage caused by shipping carriers are outside our control. We also recommend providing accurate shipping information to avoid misrouted or undelivered packages.
If your package goes missing, we'll help however we can. However, lost packages are ultimately the responsibility of the shipping carrier, and we are unable to replace or refund them.
If your order arrives damaged, incomplete, or incorrect, please contact us at hello@happyaging.com right away. We may ask for photos of the damaged product and packaging.
You can try Happy Aging risk-free. If you're unhappy with your purchase for any reason, you can request a refund within 30 days of receiving your first order.
All returns and refunds must be requested through our returns portal at https://happyaging.loopreturns.com. Starting your return through the portal ensures your refund is processed correctly and as quickly as possible.
Please start your return in the portal before shipping anything back. If you return items without going through the portal first, it may be difficult for us to identify them, which can delay your refund or void it altogether. If you ship unwanted items to an incorrect address without first requesting return information through the portal, we cannot take responsibility for refunding or reshipping those items.
To qualify for a return, you must return all items in your order in their original packaging, including any free gifts received with the order. If any free gift is not returned, its retail value (as a one-time purchase) will be deducted from your refund.
We are unable to partially refund or credit a single item from a set or kit. All kits, gift sets, and duos must be returned complete in order to receive a refund or credit.
You are responsible for the cost of return shipping. Again: we are happy to issue a refund within 30 days of you receiving your first order of Happy Aging. Once you've started your return in the portal, follow the instructions provided to ship your item back, and use a trackable shipping service. If a return doesn't arrive at our warehouse and can't be tracked, we are unable to issue a refund.
We will not provide refunds for products returned to us more than 30 days after the initial purchase. No exceptions. We do not accept returns of opened products after the first order. The money-back guarantee applies only to subscription products, not to one-time purchases.
To qualify for a return, the product must be in its original packaging, unopened, and unused. We reserve the right to refuse any return that does not meet these criteria. You are responsible for the cost of shipping the unopened product back to us, and we recommend using a trackable shipping service so it arrives safely at our warehouse.
Start your return at https://happyaging.loopreturns.com and follow the instructions provided. Once we receive the unopened product, we'll issue a refund for its purchase price.
If a product is returned to us because of an incorrect or incomplete address, we will not be responsible for reshipping it. We may issue a refund for the product, minus any shipping costs, provided it's returned in its original condition.
If a shipment is returned to us as undelivered, you may receive a replacement or a full refund for the products ordered. Alternatively, we can reship the order after collecting an additional shipping fee. Please note that this policy does not apply to refused packages.
We will not accept requests for replacements or refunds for orders more than 30 days after delivery.
If you receive any damaged goods in your order, please contact our customer support team at hello@happyaging.com. We'll investigate the matter promptly and, if the issue is verified, arrange to send you a replacement for the damaged item. No replacement will be sent without proof that the package arrived damaged.
We will not accept requests for replacements or refunds for orders more than 30 days after delivery.
If you refuse a package, please be aware that it will incur a return shipping fee, which will be deducted from your refund. We won't know the exact amount of the fee until we are charged by the shipping carrier. By refusing your package, you accept responsibility for paying this return fee.
Please also note that refused shipments can get lost in the return process and may not make it back to us. If you refuse your shipment and it does not return to our warehouse, we will not be able to issue a refund. Keep this in mind when considering refusing a shipment, as we cannot be held responsible for lost refused packages.
For this reason, we recommend that you accept the package and start a return through our portal rather than refuse it.
If you've placed an order and would like to modify it for any reason, please email us right away at hello@happyaging.com. If a packing slip has not yet been created for the order, we may be able to modify it. Once a packing slip has been created, we are unable to edit the original order. Please note that we do not cancel orders once they have been placed (see our Cancellation Policy below).
Happy Aging assumes no responsibility for duplicate orders placed by customers online. It is the customer's responsibility to ensure that duplicate orders are avoided. If a duplicate order is placed, all return guidelines outlined in the Returns & Refunds Policy will apply.
You can cancel your subscription after a 30-day window from the date of your initial order. This window gives you enough time to receive and try the product.
We do not cancel orders after they have been placed, and we do not cancel subscriptions for customers. Instead, we provide an always-available account portal where you can manage your subscription in just a few easy steps. To manage or cancel your subscription, log in to your account at account.happyaging.com.
Our customer service team does not process subscription cancellations — cancellations are handled entirely through the account portal. Once you cancel, you won't be charged any further fees or receive additional shipments. If you have questions about using the portal, our customer support team is happy to help.
By placing an order and subscribing to our product, you agree to the cancellation policy outlined above.
Please note that if you request the cancellation of your subscription on the same day as your initial purchase, we reserve the right to cancel both your subscription and any associated order.
All sales of the annual plan are final. Once an order has been processed and the product has shipped, we are unable to accommodate refund requests or order cancellations. Our systems are built to process orders efficiently, and we are unable to stop subsequent orders once they have been initiated. We strongly encourage all customers to carefully review their purchase before proceeding.
All free gifts included with your order are subject to the return policy. If you wish to return your order, all items — including any free gifts — must be returned. If a free gift is not included in the return, its retail value (as a one-time purchase) will be deducted from your refund amount.
In the rare event that a free gift is missing from your order, we can arrange to include the missing gift with your next subscription order. Please note that we do not send free gifts separately; they are intended to be included exclusively with subscription orders.
By using our services, you agree to these terms and conditions.
If you have any further questions or concerns, please don't hesitate to contact us at hello@happyaging.com.
